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Call Center Executive

1.00 to 5.00 Years   Noida   06 Apr, 2024
Confidential
Job LocationNoida
EducationNot Mentioned
SalaryRs 50,000 - 3.0 Lakh/Yr
IndustryTelecom / ISP
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Responsibilities Responsible for providing end-to-end customer support for our OTTPlay all verticals which includes users & business partners. Support day-to-day customer support operations via (calls, emails & chats). High proficiency with the Microsoft suite (Excel / PowerPoint / Outlook / Word, etc.) Maintain a deep understanding of our standard operating procedures (SOP) to ensure the highest and most accurate form of support Listen attentively to customer needs and concerns Ensure service delivered to our customers meets Key Performance Indicators (KPIs)

Keyskills :
outbound callingcall centre voice

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