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Chat Process Executive

1.00 to 2.00 Years   Noida   19 Jan, 2025
ANHA I SERVICES Hiring For Cogent E Services
Job LocationNoida
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title: Chat Process ExecutiveCompany OverviewCogent E Services is a leading provider of customer experience management solutions. We are seeking a highly skilled and enthusiastic chat process executive to join our team.Job SummaryWe are looking for a talented and customer-focused individual to handle customer inquiries, resolve issues, and provide excellent customer service via chat.Key Responsibilities1. Handle customer inquiries and resolve issues via chat in a timely and professional manner.2. Provide accurate and helpful responses to customer queries, ensuring high-quality customer service.3. Collaborate with internal teams to resolve complex customer issues.4. Meet productivity and quality targets, adhering to company standards.5. Continuously improve knowledge and skills to provide exceptional customer experiences.Requirements1. Graduation (any stream) or undergraduate students.2. Excellent English communication skills (written and verbal).3. Ability to work in a fast-paced environment and handle multiple chats simultaneously.4. Strong problem-solving skills and attention to detail.5. Ability to work in rotational shifts (day/night).What We Offer1. Competitive salary: 25,000 CTC per month.2. Opportunity to work with a dynamic team.3. Professional growth and development opportunities.4. Conveniently located office.How to ApplyIf youre a motivated and customer-focused individual, please share your resume and a brief introduction to hidden_email or call/WhatsApp91-hidden_mobile.

Keyskills :
english writinggraduate

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