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Customer Relationship executive

1.00 to 2.00 Years   Noida   02 Dec, 2024
Veerwal Getwork Services Private Limited
Job LocationNoida
EducationNot Mentioned
SalaryRs 3.0 Lakh/Yr
IndustryNBFC ( Non Banking Financial Services )
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Job DescriptionJD Code: BU0070Business: Tata Motors Finance Limited Unit: Regions && CollectionsFunction: Collections Department: Bkt 1 to 15Role: Branch Credit Manager Grade: E-FOS/ G-FOS/ G- Support/ MPTotal Team Size: 0 Direct Report: 0Business Volume: Location:Desired Experience:Little collection experience or else fresherTCM/ AMR/ ACM/ ZCH/ RCH/ ZBH|CREOrganogram:Key Objective of the Job:Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuringcompliance with legal and company policies to meet collection targets and mitigate financial risks.Key Deliverables:a)Collection Activity Achieve assigned collection targets for SLCV&&PV (in the 0-3 range)b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain company's presencec)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environmentd)Document management Ensure all collection documents are submitted correctly and on-timeEducation Qualification:12th Pass/ GraduateSpecialized job competencies:Functional Competencies 1) Communication Skill 2) Negotiation Skill 3) Market/Industry Knowledge 4) Knowledge of Collections (Policy,Procedures && Scheme)Behavioral Competencies Execution Excellence Customer Centricity Fostering SynergyHiring Parameters: Should have patience Should be comfortable in moving in fields Prefer local candidate Should have two wheeler license

Keyskills :
commercial vehiclecollectionsfield collections

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