Customer Service Associate in Noida at Alturas HR Consultants

2.00 to 6.00 Years Noida 06 Dec, 2023

Job Location	Noida
Education	Not Mentioned
Salary	Not Disclosed
Industry	Others
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

About Company:At Alturas HR Consultants, we provide diversified jobs all over India for multiple IT & non-IT profiles in various industries like real estate, FMCG, IT, business consulting, finance & insurance.About the Internship:Key responsibilities:1. Managing a team of representatives offering customer support2. Overseeing the customer service process3. Resolving customer complaints brought to your attention4. Creating policies and procedures5. Planning the training and standardization of service delivery6. Selecting and hiring new staff7. Monitoring the work of individual representatives and of the team8. Conducting quality assurance surveys with customers and providing feedback to the staff9. Possessing excellent product knowledge to enhance customer support1. Those who are from or open to relocate to Noida and neighboring cities2. Female candidates would get a preference3. Excellent communication required4. Must be comfortable in making cold. callsDeadline:2023-12-07 23:59:59Other perks:Informal dress code, 5 days a week, Free snacks & beverages, Cab/Transportation facilitySkills required:MS-Office, MS-Excel, English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Spoken,

Keyskills :
MSOfficeMSExcelEnglish Proficiency SpokenEnglish Proficiency Written

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Customer Service Associate in Noida at Alturas HR Consultants

Job Description

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