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Customer Service Executive

0.00 to 1.00 Years   Noida   16 Mar, 2025
IMPACT UNIVERSAL XPERTS
Job LocationNoida
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Location - NoidaJob Timings - Domestic - 9:30 - 6:30International - US ShiftsRequirements:
    • Freshers/ Experienced
    • Undergraduates/ Graduates
    • Excellent communication skills
    • 06 months experience in customer service would be preferred
    • Problem Solving Skills
    • Call center experience will also be considered
    Key Responsibilities:- Respond to customer inquiries via phone, email, and chat- Resolve customer issues in a timely and effective manner- Provide accurate and concise information to customers- Utilize knowledge base and other resources to resolve customer issues- Meet or exceed performance metrics, including quality, productivity, and customer satisfaction

Keyskills :
customer carecustomer satisfactioncall monitoringcustomer service

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