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| Job Location | Noida |
| Education | Not Mentioned |
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| Industry | Media / Dotcom / Entertainment |
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| EmploymentType | Full-time |
(B) Customer Success Agents, Okhla Phase III - New Delhi, IndiaCustomer Support is the single most important function at go4WorldBusiness. We pride ourselves as being one of the most customer centric companies in our domain and go to any length to ensure we have nothing but happy customers. We have a vibrant and dynamic team of Support Agents who work round the clock to answer customer queries and provide quick resolution to all customer complaints. We are currently looking for experienced support personnel to join our growing team of agents who use emails, live chat and phone support to help users find success using go4WorldBusiness. The ideal candidate will have a support oriented, pleasing personality who has excellent command over English and who knows how to deal with difficult situations and yet come out making the customer feeling like a million dollars. Detailed responsibilities Handle pre and post- sales interactions with customers through strong relationship- building and product knowledge Maintain a deep understanding of the product and speak with customers about the most relevant features/ functionality for their specific business needs Increase customer satisfaction by addressing challenges they are facing with respect to our product Provide quickest possible and accurate resolution to all customer queries,
Keyskills :
phaseiii customercentric productknowledge difficultsituations customersatisfaction go iii chat sales ideal english command business PhaseII CCRA SiteInitiation ustomersupp PhaseF wardInF DrugAcc