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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Telecom / ISP |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
Qualification: Any Graduate Salary: 13500- 15500 Huge Incentives Shift: Morning Must Have Excellent Communication( English and Hindi) Criteria- 1) Any Graduate, Age not 30 years. 2) Minimum 0- 3.0yrs of experience in Customer Support and Outbound sales. 3) Any banking experience also can be considerable. 4) Good Communication skills.(English and Hindi Mandatory, Tamil, Telugu, Kannada or Bengali regional language). Key Responsibilities: The following to be carried through remote digital media viz. phone call, email, chat and video interactions: Client Outreach - Manage the portfolio through client outreach and continuous monitoring of clientrelationship including product, portfolio and banking needs Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals Revenue Targets Achieve the monthly assigned revenue targets through effective cross- salesgenerating Fee income across Investment, Assets, Cards and Liability products. Technical Skills- Effectively utilizes all applications, tools, and databases used to process transparent end to- end client support. Proficient with systems related to Banking transactions and services Controls- Strictly adheres to internal control policies. Ensure that the organizations activities are carried out in accordance with all regulatory, legal, and governmental regulations. Customer Service and Sales Up selling, cross- selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer s BankingRequirements.,
Keyskills :
digitalmediacustomerserviceinternalcontrolrelationshipmanagementustomersuppcontinuousmoniting