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Customer Support Executive

0.00 to 4.00 Years   Noida   27 Feb, 2024
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    Job Type: Full-TimeEducation: Under Graduates/GraduatesExperience:Fresher (Graduates)UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales)Skills and Abilities:Versant score should be more than 4Basic telephonic etiquettes and customer skillsCandidate should be able to communicate in English and HindiCustomer-focused and attentiveJob Responsibilities:Answers inquiries by clarifying desired informationDetermines requirements by working with customersResolves problems by clarifying desired informationCross-sell and upsell products/servicesSalary:Shifts-Proper day shifts ,6 days working 1 day Rotational week offDirect walkin interview processAdditional Benefits:Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre)Mandatory Documents:Updated CVAadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 yearofexperience.

Keyskills :
bpobpo voiceinbound callssales processtelecallingupsellingtelesalessalestelebanking

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