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Customer Support Executive

1.00 to 6.00 Years   Noida   16 Mar, 2024
Job LocationNoida
EducationNot Mentioned
Salary< Rs 50,000 - 2.5 Lakh/Yr
IndustryAviation / Airline
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Job SummaryCandidate will be resolving the customer queriesDescriptionAs a customer experience executive, you will be responsible for
    • Interact with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for replies
    • Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution
    • Be able to work across multiple channels to communicate with customers and handle queries via chats.

Keyskills :
customer carecustomer support

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