hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Executive

1.00 to 4.00 Years   Noida   23 Oct, 2019
Health Watch Tele Diagnostics Pvt Ltd
Job LocationNoida
EducationNot Mentioned
Salary< Rs 50,000 - 2.5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Duties and responsibilities :

  • Will call all dealers to check the hookup & unhook up status of the day.
  • Coordinate & guide our dealers to upload at their location and download in your computer.
  • Coordinate with HW clinical team to check the ECG data received in good condition.
  • Coordinate with HW clinical team to analyse and generate report.
  • Ensure the generated report is emailed to the concerned doctor with a CC to dealer.
  • Ensure the hard copy of the generated report is dispatched to the patients address.
  • Coordinate with dealers in planning their HW mypatch stock status and update them.
  • Coordinate with dealers and ensure they send purchase order for HW mypatches.
  • Ensure dealers transfer the payment for their purchase order.
  • Coordinate with accounts to dispatch the HW mypatches as per the purchase order.
  • Ensure Delhi NCR hookups are serviced timely as per the requirements.
  • You will maintain foolproof database of patients data, dealers data, dealers mypatch stocks, dealers device stock & status in soft copy and reconcile on a weekly basis.
  • You will generate an MIS on a monthly basis and submit by 5th of every month for the preceding month.
  • You will ensure your mobile is ON to attend patient/dealer calls as Customer Support.
  • Coordinate with Director-Bus. Ops for all approvals including any replacements in the hookups and ensure replacements are dispatched.

Keyskills :
voice customer service backend operations ustomerservice customercoordination non-voice emailsupport vendorcoordination customersupport customerserviceskills clientcoordination

APPLY NOW

Customer Support Executive Related Jobs

© 2019 Hireejobs All Rights Reserved