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Customer Support Executive Noida (On-site)

Fresher   Noida   28 Oct, 2025
PORTRAY PEOPLE PRIVATE LIMITED
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

    About the RoleWe are looking for a dedicated and customer-focused Customer Support Executive to join in Noida. The ideal candidate will have prior experience in customer service, strong problem-solving skills, and the ability to handle multiple communication channels efficiently.
    • Provide prompt and professional responses to customer queries via calls, chats, and emails.
    • Maintain accurate documentation of customer interactions and resolutions.
    • Collaborate with internal teams to resolve issues and enhance the customer experience.
    • Ensure adherence to quality standards and service-level agreements (SLAs).
    Required Qualifications
    • Experience: Minimum 6 months in customer support,
    • Education: Minimum 12th pass (domestic diploma accepted).
    • Skills: Average communication skills
    Work Schedule
    • Rotational shifts between 8 PM 7 AM IST (covering UK, Indian, and US time zones).
    • 5-day work week with rotational weekly offs.
    Interview Process
    1. Day 1: HR Round Operations Round
    2. Day 2: Versant Assessment
    BestAnamika

Keyskills :
chat processemail process

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