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Description Customer Care Executive

2.00 to 4.00 Years   Noida   03 Apr, 2025
Jobs Territory Hiring For Customer Care Executive-Clinics
Job LocationNoida
EducationNot Mentioned
SalaryRs 3.0 - 6 Lakh/Yr
IndustryRetail
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Description Customer Care ExecutiveCustomer Care Services runs many of the processes related to the administration & front desk management at the clinic.location- Punjabi Bagh/Pusa road, NoidaCTC-Upto 35-40 kPMExp-3yrs/Only FemalesIndustry-Wellness/retail industryResponsibilities:
    • Customer call outs (minimum 100 calls per day)
    • Appointments scheduling/re-confirmation & drive consumptions
    • Rostering of team schedules
    • Interfaces with Clients at the front end of the clinic.
    • Meets clients for explaining services, take customer calls
    • Handles billing at the front desk
    • Handles & reconciles sales cash & petty cash
    • Maintains clinic specific reports
    • Drive Systems, Process Orientation through SOP Adherence
    • Tracking Pipeline Register
    • Customer closure incase CM unavailable
    • Responsible Process Audit Score and Mystery Audit Score
    • Optimum utilization of Digitalization
    • Responsible to report misconducts and incidents of violation of report incident immediately within first two hours of incident, as per set procedure by providing details in First Information Report so that preventative action can be taken to minimize risks and impact on business.
    • Additional Responsibilities assigned/ communicated by management on the basis of nature of Job Role from time to time.
    if interested share your Updated CV to hidden_email
    1. Highest qualification
    2. Total years of Exp
    3. Current CTC (fixedvariable %)
    4. Expected CTC
    5. Notice Period
    6. Current Location
    7. Reason for the Job Change
    8. Are you available for the Interview

Keyskills :
call qualitycustomer care

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Description Customer Care Executive Related Jobs

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