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DESKTOP SUPPORT ENGINEER NOIDA

1.00 to 6.00 Years   Noida   26 Sep, 2023
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaGeneral / Other SoftwareNetworking
EmploymentTypeFull-time

Job Description

    Desktop Support EngineerDL-1 Experience 0 to 2 yearsDL-2 Experience 2 to 5 yearsDL-3 Experience< 5yrsJD
    • Good Knowledge on WAN and LAN connectivity, routers, firewalls, wireless and security.
    • Should able to do configuration of network devices, Router, switches and Access points.
    • Maintaining daily reports which includes device backup reports, monitoring reports, pending ticket updates.
    • Maintaining Network device availability, Capacity management & Vendor management reports on monthly basis.
    • Good hands on experience on routers, Switches & firewalls.
    • Good Knowledge on WAN and LAN connectivity, routers, firewalls, wireless and security.
    • Dynamic Routing Protocols knowledge.
    • Escalate service requests that require engineer level support in a timely fashion to prevent breech of SLA.
    • Support for the escalated network tickets.
    • Ability to work with vendor support to resolve client issues.
    • Maintaining Asset inventories (Live & Stock) on monthly basis.
    • Knowledge of Wireless devices.
    • Vulnerability management.
    • Good Verbal & communication skills.

Keyskills :
networkingdesktop supportlan

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