EngineerIP

Job Description

This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.2nd Level Assurance Engineer is typically assigned to work on tickets and troubleshooting high level network and services faults.You WillThe Engineer is typically assigned to work in 24*7 Environment and must work on Real Time Trouble Tickets and maintaining the SLA sThe primary purpose is to take full responsibility of change control and work flow for the day to day management of Transmission Network.The position responsible will be required:To work within well-defined system support guidelines & processes (MSTOP).Responsible for Configuration related activities on Transmission Network.Coordination with other Design Teams to ensure solutions are delivered in a timely and optimal manner.CR & TT Handling to ensure change control and work flow within well-defined system support guidelines.Update, audit, maintain and create data for Transmission Network.Provisioning of Bandwidth for 2G/3G new sites & Wireline Network, expansions, Migrations, Optimizations activities according to the network requirements within stipulated time in line with defined KPI s.To participate in technical discussion in view to improve performance and make recommendation wherever possible.Good knowledge of service performance indicators and their interpretation.To ensure correct work methodology in order to avoid outages due to unawareness.To organize in house trainings & workshops as necessary to communicate new network changes and developments, backup plans etc.Ensure quality check for all Configuration on Transmission Network.Problem solving: must be able to pro-actively analyze problems and determine solutions based on the facts.Interpersonal skills: must be able to demonstrate good oral and written communication. Ability to listen to others and exchange information and knowledge clearly and concisely.Team working: Work closely with other departments to support optimisation activities and data /connectivity related discrepancies and faults.To be successful in this role, you must have:Possess understanding of below items:HUAWEI: RTN910, 950, 980, OSN, DWDMEricsson Microwave: MLTN 2P, 6P, 20PAlcatel Lucent: MicrowaveKnowledge on SDH /PDH /DWDMGood understanding of Telecom Networks specially in 2G/3G Radio architecture.Experience of creating circuits 2Mb/34or45Mb/STM1, higher order circuits,Ethernet provisioning etc. via NMS and EMSExperience using tools like SO-EM, Minilink Manager, Tellabs 8000 NMSHuawei U2000, M2000, Tellabs 6300 NMSSound knowledge of Transmission Technologies like SDH, PDH,DWDM.Good understanding of Telecom Networks specially in 2G/3G BSS domainHaving knowledge on Ericsson RAN(BTS,BSC, Node B, RNC),Good working knowledge of Excel, MapInfoExperience with CR & Work Order creation, control of work flow.Should have hands on Experience on Fault Management and Performance ReportingShould have Hands on Experience in Installation, Configuring of Ericsson Nodes ,Should have worked on XPIC TechnologyShould know how to Troubleshoot IP problem and OSPF routing using Unix and Linux command.Education: Graduate in Computer Science or similarMinimum years of relevant experience: Min 4 years of relevant work experience.,

Keyskills :
changecontrol computerscience faultmanagement serviceproviders trainingprograms careerdevelopment behavioraltraining maintenanceactivities transmissiontechnologies it ip nitednations