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Guest Relations Executive

1.00 to 4.00 Years   Noida   07 Oct, 2024
INDIAN MANPOWER SERVICES Hiring For UFLEX Limited
Job LocationNoida
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryHospitality
Functional AreaSecretary / PA / Steno
EmploymentTypeFull-time

Job Description

    Guest Relation ExecutiveJob Description
    • Review arrival lists to welcome guests
    • Attend to special guests (e.g. VIPs) and answer their inquiries.
    • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
    • Provide information about amenities, areas, and venues and promote services
    • Anticipate guest needs and build rapport with customers.
    • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
    • Address customer complaints and escalate to the Guest Relations Manager when needed.
    • Record information in the logbook daily.
    • Ensure compliance with health and quality standards.
    Minimum Experience - 2years

Keyskills :
guest relationscomputer skillscommunication skillsguest servicecustomer satisfaction

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