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hiring for the post of Project Contract Support Manager

7.00 to 12.00 Years   Noida   30 Nov, 2022
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    What you will learn and contribute to About the job The Project Contract Manager (PCM) is responsible for ensuring the successful ongoing contractual relationship with customers, tracking commercial performance, and working with the pre-sales teams to develop new business. This position will need to manage contract(s) and ensure they continues to meet its obligations and comply with the terms and conditions specified in any agreements. The PCM will be expected to proactively identify, develop, and negotiate (in conjunction with the project teams) Change Requests and evolution of the contracts to ensure the financial viability of engagements.The PCM will also be the lead manager in resolving disputes; and for administering formal notifications to customersThe PCM will provide the overall contract strategy, LD avoidance plans, and therein highlight risk mitigation plans. Additionally, the claims strategy will be managed by the PCM with reference to Legal as necessary. Key Responsibilities:
    • Working with project teams and bringing expert knowledge in PCM discipline through the prime interfaces GPM and PMO.
    • Reviewing terms & conditions of main and sub-contracts to improve competitive position with risks clarified, and co-ordination with Legal, B&P and KAM to include contract annexes, and procurement/subcontractor contracts-POs.
    • Risk analysis of unknowns and constraints on new/existing contracts and change orders.
    • Calculation of provisions with PFC according to risk analysis with RAC, adherence to ALAP 53.
    • Establish a Claims discipline and LD avoidance strategy.
    • Presentation of Main Contract significant terms and conditions to team, for clarification of contractual obligations and responsibilities.
    • Ensure payments and revenue recognition is secured as per contract terms and aligned project plan. Management and support and training of local contract administrative staff.
    • Day to day responsibility with GPM for fit for purpose records, reporting and communications resulting in a solid CLAIMS process.
    Pre-Sales Support
    • Ensure the formal Communications Plan is part of submission to Client.
    • Assist legal, Commercial and Procurement manager in development of new contracts & agreements.
    • Work with procurement to pre-qualify a suppliers contractual terms and conditions for best fit with any particular contract to minimize the life cycle risks to .
    Contract Management
    • Working on class A & B contracts; on any particular contract take an authoritative role as part of the tri-party contract steering group, led by the GPM and also including the TPM.
    • Liaison with Legal contract management for resolution of contractual queries and issues.
    • Control the contract ensuring technical and commercial aspects are fully aligned for contract closing on time with full payments, to include claims and variations.
    • List and communicate for delivery of miscellaneous contract deliverables.
    • Contractual interpretation and advice to all project team members.
    • Liquidated damages avoidance plan, and as necessary have counterbalance and credit back strategy.
    Change Order and Claim Management
    • Working with the design team implement the Request for Information procedure as part of communications plan.
    • Identification of Change Order (CO) and/or Claim scope (eg. Delay Claims assessment as per Delay Claims procedure) and identification of scope variation contractual requirements.
    • Ensure a formal record keeping system is in place, to include formal contemporary site records in diary format.
    • As necessary in discussion with the customer draft minor contract variations and co-ordination with legal/consultants + management for approval.
    • Take ownership for GPM on contract extensions, Variations, renewals, potential disputes, and penalties.
    • Working with the Document Controller, validate the procedure for formal document submission + clarification, negotiation & client sign-off.
    • Client Liaison and Official Correspondence
    • Direct liaison with Client in the resolution of project and contract issues.
    • Management of official in/out correspondence to client, assessing actions and required response.
    • Working with the GPM, establish formal meetings with Client and Sub-cons/suppliers.
    • Monitoring correspondence open issues and follow-up with project team on action points.
    • Project closing preparation, negotiation, and contract close-out.
    • Ensure the project team keeps all records and communications to support any
    • future claims negotiations for extra work done, delays, suspensions, force majeure etc.
    • Payments
    • Prepare and execute invoicing plan to align technical and commercial activity.
    • Ensure certificates from technical performance are agreed in Clients Commercial as payment triggers.
    • Working with Procurement, ensure positive cash flow and control of third-party payments in line with
    • Agree pro rata payment procedure with Client to minimize cash flow issues.
    • Working with PFC and Finance agree a white paper for revenue recognition and align with the milestones that can be realized through the contract.
    • Finance Guarantees and Bonds, Insurances.
    • Apply company guidelines to contract payment triggers.
    • Secure payment guarantees from customer.
    • Secure performance guarantees as necessary from suppliers/sub cons.
    • Review and validation of the terms of Performance & Warranty Bonds and Bank Guarantees.
    • Monitoring and extensions of Bonds with the Finance Dept. as required.
    • Retention monitoring with PFC.
    • Ensure contractual insurance and indemnity requirements are fulfilled, to include Professional Indemnity insurance (errors and omissions) from sub-system suppliers.
    • Reporting and Steering Committee
    • Project report preparation and presentations as required.
    • Assist GPM, PFC, and others in the preparation of project performance reports and analytics.
    • Procurement
    • Work with procurement and push the back-to-back terms and conditions as a minimum.
    • Validate warranty, support and all necessary services are aligned with main contract, and that the complete range of services required during the project life cycle are included in a priced vendors submission; to include manuals, extended warranty, repair and return, spares availability in years, hot-line support, in-country support, bugs and fixes, upgrades, Escrow, PI insurance.
    Your skills and experience Essential Skill/Experience/Knowledge:
    • Knowledge of or experience with defining/negotiating major/strategic contracts recognized as best in class or experience with improving underperforming deals for Service Providers. Specifically, expertise in scope management and KPI/SLA risk mitigation is desired.
    • 07-12 years contract management or program scope management/control experience in complex multi-technology/service contracts
    • Proven capability for commercially effective contract outcomes
    • In depth understanding of negotiation & program management processes
    • Strong business and negotiations acumen in international environment
    • Ability/experience communicating complex commercial issues at senior levels within customer
    • Demonstrates a consistent understanding of how the organization delivers programs to commitment and manages to project cost.
    • Excellent interpersonal and relationship building skills
    • Highly analytical and fact driven - ability to challenge assumptions
    • Execution focused mind set - positive/can do attitude
    ,

Keyskills :
change requestssladelay claimsrisk analysissalestechnical supportscope managementrisk mitigation

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