hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

International Voice Process Associate

1.00 to 6.00 Years   Noida   19 Jan, 2025
SUDHMURA SERVICES PRIVATE LIMITED
Job LocationNoida
EducationNot Mentioned
SalaryRs 4.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities :
    • Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with company standards.
    • Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority.
    • Provide the Customer with a clear explanation of the action taken.
    • Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency.
    • Ability to understand and handle irate customers.
    • Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications.
    • Ability to achieve stretched targets and able to manage the organization standards.
    • Maintain Superior quality service by following organization standards
    Desired Candidates :
    • Typing speed of 30 to 40 wpm - Strong interpersonal, problem-solving skills and verbal and written communication skills
    • Basic computer knowledge and technical skills

Keyskills :
callinginternational call centernight shiftbpoblended process

APPLY NOW

International Voice Process Associate Related Jobs

© 2019 Hireejobs All Rights Reserved