Manager, Applications System Development

Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.1. Quick Issue Identification/Resolution.2. Commitment to excellence3. Excellent customer service skills4. Understands external and internal customer expectations5. Proficient in English, good oral and written communication skills6. Ability to think logically/analytically, understand business need.7. Adaptability, Portray a positive attitude, Flexible, Multitask orientated8. Provides expert advice/guidance to all levels for application documentation, procedures, methodology and standards. Applies in-depth knowledge of testing and validation for basic to complex code changes9. Strong people management skill10. Drive teams to be part of the development and participates in complete development process.11. Keep track of industry trends & technologies and identify areas of implementation within the team.12. Works under limited to moderate supervision.13. Demonstrate a strong positive CAN-DO attitude with a strong focus on results and delivery.14. Manage and ensure internal customer expectations (US) are met from work delivery stand point.15. Follow TSYS policies and procedure, product and development methodologies. Technologies used for product delivery.16. Normal business Timings will be 11:00 AM to 8:00 PM and will change as per DST changes.What Part Will You Play
• Leads and develops a highly technical team supporting application system development, production support and testing on a day-to-day basis.
• Manages work and projects on a day-to-day basis of a team supporting mainframe, distributed or other applications system development and testing. Tracks and acts upon work progress. Reviews and audits the technical work of members of the team. May manage work undertaken by contractors or third parties. Ensures compliance with development and other processes.
• Provides input into Divisional plans and budgets. Manages resource allocation within the team on a day-to-day basis.
• Understands clients current needs. Communicates with other technical and business teams on day-to-day work and project delivery. Works to support and develop positive relationships between teams. May represent the team on client calls, translating technical explanations and resolutions into business terms.
• Works within established compliance and governance procedures. Supports team members with compliance issues. Ensures that application development and production support processes and practices are compliant with corporate and regulatory standards (both domestic and international).
• Supports a continuous improvement mindset. Manages recommendations for improvements and encourages team to do likewise.
• Provide technical guidance to Global Payments systems, customer requirements and professional practice team members on technical issues.
• Not an exhaustive list; other duties as assigned.
What Are We Looking For in This Role Minimum Qualifications
• Bachelors Degree
• Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
• Typically a minimum of 6 years
• related professional experience and prefer a minimum of 1-2 years experience in a supervisory position.
Preferred Qualifications
• None Identified
What Are Our Desired Skills and Capabilities None IdentifiedGlobal Payments Inc. is an equal opportunity employer.Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.,

Keyskills :
people managementfinancial institutionscustomer requirementscustomer servicecontinuous improvementhuman resourcessystem developmentproduction supportwritten communication