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Mega Walk-In Drive || Network Engineering || 30th May || Noida

Fresher   Noida   30 May, 2026
HCL Technologies Ltd
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaNetworking
EmploymentTypeFull-time

Job Description

    HCLTech is Hiring for Network Engineering Professionals!Interested candidates can walk in for an interview | Freshers are not eligibleDates:30th May 2026Timing:11:00 AM - 1:00 PMWalk-In Address:No. A 8 & 9, Sector 60, Noida - 201301Work Location:NoidaContact Persons:Navya/KashishPlease carry:2 Updated Resume1 Passport size1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)Job Summary:We are seeking an experienced and detail-oriented professional to join our team as aBusiness Process Management (Provisioning and Activation). The ideal candidate will have a proven track record of leading process improvement and transformation initiatives within the Managed Networks or Telecom domain. This role involves driving business process change from the current As-Is state to an optimized To-Be state, working closely with both business and technology stakeholders.Key Responsibilities:
    • Lead the identification, documentation, and redesign of business processes across Service Assurance, Security, Service Delivery, and Service Management functions.
    • Develop comprehensive service blueprints, process flow diagrams, swim-lane charts, and standard operating procedures.
    • Collaborate with cross-functional teams including Network Technicians, Order Management, SMEs, and Trainers to document and streamline end-to-end network provisioning and activation workflows.
    • Facilitate workshops with internal teams, clients, and third-party vendors to capture pain points, map current processes, and propose effective solutions.
    • Drive continuous improvement initiatives aimed at enhancing SLAs, reducing cycle time, and improving service quality and customer satisfaction.
    • Maintain and update knowledge documentation and conduct training workshops for new team members or process transitions.
    • Provide regular project updates and executive summaries to key stakeholders and clients.
    Required Qualifications:
    • Minimum of 3 years of relevant experience in business process management within the telecom or managed network services sector.
    • Strong understanding of managed network service domains and associated processes.
    • Experience in designing and implementing BPMN-compliant process maps and documentation.
    • Proficiency in BPM tools such as Visio, BlueWorks, Adonis, or Celonis.
    • Familiarity with enterprise tools like JIRA, Confluence, LeanIX, and Pega.
    • Solid knowledge of networking fundamentals including TCP/IP, DNS, DHCP, OSI model, VLAN, WLAN, SDWAN, and access technologies (PIP, Ethernet, Broadband, 5G).
    • Experience with metrics/KPI improvements such as MTTR, SLAs, Incident Resolution Time, etc.
    • Exposure to process improvement methodologies such as Six Sigma, DMAIC, or PDCA.
    • Bachelors degree in Computer Science, Information Technology, or a related field.
    • ITIL Foundation certification (V3 or higher) Mandatory.
    • Industry certifications such as CCNA, JNCIA, or Network Preferred.

Keyskills :
networkingswitchingtelecommunication

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