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Needs for Domain Trainee - Claims Adjudication

2.00 to 7.00 Years   Noida   12 Apr, 2023
Genpact India Pvt Ltd
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaFinance / Accounts / TaxGeneral / Other Software
EmploymentTypeFull-time

Job Description

    *With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Come, transform with us.Inviting applications for the role of Management Trainee/Domain Trainee / Assistant Manager, Insurance Responsibilities:
    • Conduct quality audits and share feedback with resources
    • Drive Continuous Improvement make recommendations and drive improvement
    • Data analysis and creation of reports and presentations
    • Strengthen quality management process to improve quality delivery
    • Ensure data management for all results and be accessible without any delay
    • Client concern management
    • Participate in internal and external calibration to ensure consistent scoring and feedback delivery approach
    • Communicate clear instructions to team members
    • Monitor team members and able to provide mentorship whenever needed
    • Build reports to update the company on the teams progress
    • Rapport building with the internal & external partners
    • Ensure that the highest possible levels of customer service are delivered at all times
    • Assist the Manager as and when vital to make the business run effectively and efficiently
    • Ensure the team serves all products to company and brand specification
    Qualifications:
    • Graduation in any stream except B.Tech and Technical Graduation & Law
    Essential skills:
    • Understanding of Audits and Coaching process
    • Excellent verbal and written communication skills
    • Good analytical and problem-solving skills
    • Proven track record to build effective working relationships with clients & internal partners
    • Project Management and ability to run multiple priorities
    • Positive demeanor with a focus on continuous process improvement and an open mind to change
    • Highly motivated and committed
    • Passion for working with people
    • Attention to detail
    Technical skills:
    • Insurance knowledge and ability to understand and interpret Insurance terminology
    • Exposure to Insurance claims operations - Claims Adjudication
    • Proficient with MS Excel, MS Word, MS PowerPoint, MS Access, Macros
    • Ability to do root-cause analysis for process gaps highlighted
    • Collaborative approach towards resolving the issues with partners & peers/sub-process areas
    • Ability to crunch data, possesses data driven & fact-based approach
    Work experience:
    • Proven experience in Insurance Operations and Claims backend operations for Life, Accident and Health, Disability Insurance
    • Minimum two year of experience in Audits and Team Handling/ people facing role.
    ,

Keyskills :
bankingaccountancycustomer relationsinsurancevariance analysiscontinuous process improvementms accessopen mindquality auditcustomer focusdata managementproblem solving

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