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Network Support Engineer

1.00 to 3.00 Years   Noida   29 Oct, 2024
Tech Mahindra Ltd
Job LocationNoida
EducationNot Mentioned
SalaryRs 4.5 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskNetworking
EmploymentTypeFull-time

Job Description

    Looking for Networking Engineer L1 Voice Support.Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred.Work Experience - 1 to 2 yearSkills and Ability :-Comprehensive understanding of typical home network deployments is required.The candidate must be able to identify a diversity of networking home devices specific functions and configurations.Candidate must demonstrate excellent English communication skills.The candidate must be attentive to details.Candidate must have excellent analytical, organizational, and time management skills.Candidate must be well mannered and demonstrate customer services skills.Candidate must be able to perform well in a steep learning curve.The candidate must be able to sell support contracts.Soft Skills :-English: Excellent, C2 CEFR LevelAccent: NeutralAbility to give good step by step instruction.Positive tone.Computer Proficiency:-Firm understanding of Windows and macOS.Firm understanding of Android and iOS.Firm understanding of common firewall configuration.Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.Comprehensive understanding of typical home network layouts is required.Demonstrable troubleshooting ingenuity is required.1 year Experience - upto 4.75LPAWork Location -Noida SEZBoth side cab facilityUS Shifts 24*7 WindowImmediate Joiners onlyContact-hidden_mobilehidden_email

Keyskills :
networkingtroubleshootingnetwork engineering

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