NTT DATA Services II Urgent Hiring - Inbound Voice Process II Noida

1.00 to 5.00 Years Noida 09 Apr, 2024

NTT DATA INFORMATION PROCESSING SERVICES PRIVATE LIMITED

Job Location	Noida
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Customer Service (International)
EmploymentType	Full-time

Job Description

Ensure that all assigned inbound calls are resolved.
Helps resolve outstanding issues from previous transactions.
Take calls from providers/callers.
Escalates calls to supervisor when transaction closing is delayed, or transaction exceeds contract processing schedule.
Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
Identifies and resolves issues around nonstandard pending transactions.

Graduates (complete 15 years of education with original marksheets).
Excellent Communication (both verbal & written).
Comfortable in customer handling.
Comfortable in handling inbound voice calls.

Keyskills :
inbound callscustomer careus healthcarevoice processinbound process

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NTT DATA Services II Urgent Hiring - Inbound Voice Process II Noida

Job Description

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