Operation Manager (Global Business)

Job Description

This role is for one of the Weekdays clientsSalary range: Rs 700000 - Rs hidden_mobile (ie INR 7-13 LPA)Experience: 6 yrsLocation: NoidaJob Type: full-timeWe are seeking a highly driven Global Business Operations Manager to lead and scale international operations across multiple markets. This is a high-impact leadership role that sits at the intersection of operations, supply chain, inventory management, technology platforms, business intelligence, and cross-functional collaboration.The ideal candidate will be responsible for building scalable operational frameworks, improving efficiency across the value chain, and ensuring seamless coordination between warehouse operations, finance, logistics, customer fulfillment, and technology systems. This role requires a strong understanding of D2C business operations, inventory reconciliation, warehouse management systems, and data-driven decision-making.You will play a critical role in driving operational excellence, enabling business growth, and creating visibility across global operations through robust reporting, process optimization, and technology integration. The position is well-suited for professionals who thrive in fast-paced environments and enjoy solving complex operational challenges at scale.Key ResponsibilitiesOperations Leadership & Cross-Functional CoordinationAct as the central point of coordination between operations, warehouse, finance, and customer fulfillment teamsEnsure accurate and timely flow of operational data across inventory, returns, cancellations, orders, and sales channelsLead and mentor operations teams while fostering a culture of accountability, ownership, and continuous improvementDrive alignment between physical inventory and financial inventory records to maintain complete operational visibilityWarehouse Management & Inventory ReconciliationOwn end-to-end inventory accountability across procurement, storage, fulfillment, returns, and stock reconciliation processesImplement and manage warehouse management systems to improve inventory accuracy and operational efficiencyConduct regular inventory audits and establish controls to minimize discrepancies, losses, and stock variancesEnsure accurate reconciliation of returns, replacements, damaged goods, and reverse logistics transactionsDevelop scalable inventory management processes that support business growth and operational excellenceBusiness Intelligence & ReportingDesign and maintain comprehensive business intelligence dashboards and reporting frameworksGenerate actionable insights through data analysis, trend reporting, KPI tracking, and performance monitoringCreate leadership reports covering inventory health, fulfillment performance, operational efficiency, logistics costs, and customer service metricsIdentify opportunities for process improvements, cost optimization, and operational scalability through data-driven decision-makingSupply Chain & Logistics ManagementOversee order fulfillment, warehouse workflows, shipping operations, and last-mile logistics performanceManage relationships with logistics and delivery partners to ensure service quality and operational efficiencyMonitor shipment performance, delivery timelines, returns management, and customer fulfillment metricsDrive continuous improvements in supply chain visibility and operational effectivenessTechnology & Platform OptimizationManage and optimize operational platforms, ERP systems, inventory tools, and e-commerce integrationsEnsure seamless synchronization of orders, inventory, and financial data across business systemsCollaborate with technology teams to automate manual processes and improve operational workflowsSupport digital transformation initiatives by identifying and implementing technology-driven operational improvementsGovernance, Compliance & Risk ManagementMaintain accurate operational documentation, process records, contracts, and compliance requirementsDevelop operational controls and risk mitigation frameworksEnsure adherence to established policies, procedures, and governance standards across all operational functionsProactively identify operational risks and implement corrective actionsWhat Makes You a Great Fit5 years of experience in operations management, preferably within D2C, e-commerce, retail, consumer brands, or supply chain-driven businessesStrong expertise in Warehouse Management Systems (WMS), inventory reconciliation, and operational process managementProven experience managing global D2C business operations and multi-location fulfillment environmentsHandson experience with business intelligence dashboards, reporting frameworks, and performance analyticsStrong understanding of inventory controls, stock management, warehouse operations, and financial reconciliation processesExperience working with e-commerce platforms, ERP systems, logistics tools, and operational technologiesKnowledge of last-mile logistics This r

Keyskills :
Operations ManagementSupply Chain ManagementInventory ManagementBusiness IntelligenceWarehouse Management SystemsData AnalysisLogistics ManagementCompliance ManagementRisk Management