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Paytm Executive(Malayalam)

0.00 to 1.00 Years   Noida   04 Nov, 2019
TGBS TECHNOLOGIES PRIVATE LIMITED
Job LocationNoida
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

  • Handleinbound and outbound calls in a timely manner
  • Follow communication scripts and use knowledge of the companys products and services to go off-script when necessary
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Recommend improvements to systems and processes for improved organizational efficiency
  • Resolve Customers queries or complaints by providing clear information and provide solution and/or alternatives on callsWork within the team and with other functions to resolve Customers issues effectively.

Keyskills :
communication good malayalam soft eamcoordination spoken

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