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Phone Banking Officer

0.00 to 4.00 Years   Noida   27 Apr, 2019
Job LocationNoida
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryPO / Call Center
Functional AreaBack Office OperationsCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Job DescriptionResponsible for nurturing and deepening existing customer relationships of the bank by leveraging its multiple products portfolioOverall Job DescriptionAchieve sales targets and providing customer service by managing an assigned portfolio of customers of the bank through the phone.Achieve business targets through cross-sellingEffectively service outbound calls to customersProfiling customers and providing products to meet their needsEnhance the value of existing current & saving accountsSpecial weightage to candidates with regional language skillsRequirements

  • Minimum Qualification Graduation in any stream
  • 0 -5 years experience in BPO Sales, Phone banking would be preferred.
  • Excellent communication skills
  • Good Relationship Management & service focus Skills.
  • Should have good knowledge of liability products.

Keyskills :
operationsoiceinboundprocessoutboundprocessvoiceprocessbackofficeoperationsphonebankingofficercustomerservice

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