Posting for - Process Associate

1.00 to 0.00 Years Noida 30 Nov, 2022

Job Location	Noida
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

BPS Customer Service / Customer Handling experience, Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24/7 working environment / Comfortable with Flexible-offs
Adept in MS Office (XL/Word)
Should have cleared the Typing test with accuracy as detailed below:

Should not have limitations in regards to identifying colors ( no color blindness)

Manage both incoming and outgoing contact to and from our customers using all available methods of contact (email/letters)
Work actively as a team to achieve a top quartile position and performance is achieved consistently
Help manage and support all aspects of customer s queries from move homes, billing, payment plan to meter exchange/exceptions
Help to support our continuous improvement & reduction in repeat contact (unwanted, wanted and associated complaints) month on month by ensuring timely processing of work with quality

Bachelor s Degree
At least 1 years of experience in BPS preferably Utilities

Keyskills :
customer handlinginsurancephotographic memorysapqualitycustomer relationssalesms office

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Posting for - Process Associate

Job Description

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