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Process AssociateMortgage

2.00 to 5.00 Years   Noida   07 Apr, 2020
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

Process Associate, MortgageIn this role, you will be responsible for process execution and documentation. Process execution would entail working on tasks, which are mostly well-defined and routine. Your work area would also require doing data transactions and interaction via calls. As part of operations team, your contribution would also come in form of sharing knowledge and standard methodologies which you follow so that both you and the team gain from each other.You should be Detail oriented and have shown delivery of high quality output with strong focus on fulfilling customer needs and requirementsYou should be able to balance change with ability to adjust to changes in systems & process readily and are Resilient i.e. able to balance pressure from a variety of factors and situations. Responsibilities As part of the Loan Preparation team, you will be responsible for

  • Executing pre-defined tasks with minimum supervision
  • Execute data transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels
  • Adherence to defined performance level parameters (efficiency, quality etc.)
  • Sharing standard methodologies and process ideas
  • Identifies problem through audits or customer feedback.
Qualifications we seek in you Minimum qualifications
  • B. Com Or any other equivalent Graduate degree
Preferred skills
  • Prior-experience in Retail Banking/Mortgage or Finance industry
  • Proficient in written and verbal English interpersonal skills.
  • Proficient knowledge of MS Office.
  • Ability to type between 40-60 words per minute with more than 90% accuracy.
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Keyskills :
interpersonalskills sales customerrelations customerfocus microsoftoffice posting insurance sap quality financialservices socialnetworking iversityinclusion

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