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Recovery Executive

Fresher   Noida   08 Oct, 2025
FASTSURANCE CONSULTANTS PRIVATE LIMITED
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaCorporate Legal Department
EmploymentTypeFull-time

Job Description

    The Recovery Executive will be responsible for managing and recovering outstanding success fees from customers. This includes engaging with defaulting customers, initiating legal actions when necessary, and ensuring insurance companies adhere to their claim settlement obligations. The role requires strong communication, negotiation skills, and a basic understanding of legal procedures to achieve recovery targets effectively Key Responsibilities (KRAs):
    • Recovering success fee from Defaulting Customers: Take proactive steps to recover the success fees from customers who fail to pay after case resolutions. Monitor and improve the success rate of success fees recoveries.
    • Customer Engagement and Convincing: Reach out to defaulting customers via phone calls and emails to persuade them to settle pending payments. Clearly communicate the consequences of non-payment and provide support in resolving any disputes.
    • Escalation to Legal Proceedings: If customers remain unresponsive or unwilling to pay and send legal notices drafted by the legal department as per company guidelines. Coordinate with legal teams to initiate further actions when necessary.
    • Documentation and Reporting: Maintain accurate records of all customer interactions, payment commitments, and legal correspondences. Prepare regular reports on recovery progress, legal actions taken, and pending cases for review by the Recovery Manager.
    • Compliance and Policy Adherence: Ensure all recovery and legal efforts are carried out ethically, adhering to company policies and legal requirements
    Requirements:
    1. Strong communication, persuasion, and negotiation skills.
    2. Basic understanding of legal procedures and documentation.
    3. Basic understanding in drafting professional correspondence, including legal notices.
    4. Organizational skills for managing multiple recovery cases simultaneously.
    5. Proficiency in MS Office and CRM tools

Keyskills :
recovery managementcollections

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