Senior Associate - Quality Assurance

Job Description

*At Pearson, we re committed to a world that s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology and each other to surpass these boundaries we create seeds of learning that become the catalyst for the world s innovations, personal and global, large and small.The Accessibility QA Analyst executes testing processes to evaluate the quality and stability of the product and all product processes, including Accessibility industry standards and advanced compliance such as elements related to Math, STEM, and interactive media. Proficient in finding accessibility bugs, and accurately communicating those issues, along with the recommended fix, to the production team to ensure pre-defined quality standards are met across all Higher Ed products. It is the responsibility of the Courseware QA team to ensure that the production team is aware of all known issues found during testing to make informed choices and prioritize work across all departments.The Accessibility QA Expert will:

• Be a detail oriented tester with proficiency using assistive technology including JAWS, NVDA, VoiceOver, and other native TTS programs
• Have experience and understanding of why and how to build digital products that are accessible to everyone, including those with disabilities
• Work with QA and Production teams to maintain comprehensive accessibility test plans based on product and courseware requirements, for both general and project-specific use, for all Higher Education products.
• Executes Accessibility QA tests and updates documentations as needed
• Execute accessibility test plans and generate reports of results including use of automated testing tools as necessary.
• Track accessibility bugs and defects and all fixes or mitigations and maintain all bug and defect tracking reports.
• Record Production and vendor problems and concerns in established tracking system.

Required Knowledge and ExperienceRelated Work Experience:

• Manual and automated accessibility testing

Formal Education or Equivalent:

• Bachelor s degree or appropriate combination of education and experience.

Skills:

• Accessibility SME with experience in web technologies including HTML5/XHTML and Accessible Rich Internet Applications (WAI-ARIA), EPUB, MathML, JavaScript.
• Accessible STEM knowledge is a plus.
• Expertise with WCAG 2.0, WCAG 2.1, EN 301 549.
• Proficiency with assistive technology including JAWS, NVDA, VoiceOver, and other native TTS programs.
• Knowledge of bug tracking software such as JIRA, Mantis, or Bugzilla is preferred.
• Ability to handle high pressure situations and prioritize multiple projects as they are assigned required.
• Ability to focus on and manage deadlines and deliverables.
• Excellent communication skills, both written and verbal, and be able to work with varied staff members and personalities required.
• Expertise in accessible math desired

, *At Pearson, we re committed to a world that s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology and each other to surpass these boundaries we create seeds of learning that become the catalyst for the world s innovations, personal and global, large and small.The Accessibility QA Analyst executes testing processes to evaluate the quality and stability of the product and all product processes, including Accessibility industry standards and advanced compliance such as elements related to Math, STEM, and interactive media. Proficient in finding accessibility bugs, and accurately communicating those issues, along with the recommended fix, to the production team to ensure pre-defined quality standards are met across all Higher Ed products. It is the responsibility of the Courseware QA team to ensure that the production team is aware of all known issues found during testing to make informed choices and prioritize work across all departments.The Accessibility QA Expert will:

• Be a detail oriented tester with proficiency using assistive technology including JAWS, NVDA, VoiceOver, and other native TTS programs
• Have experience and understanding of why and how to build digital products that are accessible to everyone, including those with disabilities
• Work with QA and Production teams to maintain comprehensive accessibility test plans based on product and courseware requirements, for both general and project-specific use, for all Higher Education products.
• Executes Accessibility QA tests and updates documentations as needed
• Execute accessibility test plans and generate reports of results including use of automated testing tools as necessary.
• Track accessibility bugs and defects and all fixes or mitigations and maintain all bug and defect tracking reports.
• Record Production and vendor problems and concerns in established tracking system.

Required Knowledge and ExperienceRelated Work Experience:

• Manual and automated accessibility testing

Formal Education or Equivalent:

• Bachelor s degree or appropriate combination of education and experience.

Skills:

• Accessibility SME with experience in web technologies including HTML5/XHTML and Accessible Rich Internet Applications (WAI-ARIA), EPUB, MathML, JavaScript.
• Accessible STEM knowledge is a plus.
• Expertise with WCAG 2.0, WCAG 2.1, EN 301 549.
• Proficiency with assistive technology including JAWS, NVDA, VoiceOver, and other native TTS programs.
• Knowledge of bug tracking software such as JIRA, Mantis, or Bugzilla is preferred.
• Ability to handle high pressure situations and prioritize multiple projects as they are assigned required.
• Ability to focus on and manage deadlines and deliverables.
• Excellent communication skills, both written and verbal, and be able to work with varied staff members and personalities required.
• Expertise in accessible math desired

Keyskills :
customer relationsqualitysalesmishigh pressure situationsqa analysisbug trackingtesting toolshigh pressuredefect trackingweb technologiesquality standardscommunication skillsautomated testing