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Job Location | Noida |
Education | Not Mentioned |
Salary | Rs 2.0 - 6 Lakh/Yr |
Industry | Recruitment Services |
Functional Area | General / Other SoftwareSales / BD |
EmploymentType | Full-time |
1.Team management, service delivery management, handling escalated technical issues. 2.Working closely with SME,QA and client servicing team . 3.Designing, documentation and enforcement of service delivery at technical level related to areas like patching, server management, server tune-ups, daily checks, backup check methodology, anti-virus management, and other technical solution. 4.Designing, implementation, and maintenance of the inteal ProVal knowledgebase to house articles, SOPs, and other documentation. 5.Responsibility for organization and management of inteal ProVal IT Infrastructure which includes PCs, servers, testing labs, security policies, inteet usage policy, inteal business applications etc 6.Responsibility for entire service delivery and company toolsets including ticketing tools, monitoring software, and other remote tools.Salary2 Lac To 6 Lac P.A.IndustryIT Hardware / Technical Support / Telecom EngineeringWork Experience4 YearsQualificationOther Bachelor Degree,
Keyskills :
activedirectory dhcp linux windows troubleshooting servicedeliverymanagement automotiveelectricalsystems ithardware ticketingtools clientservicing servicedelivery patchmanagement technicalsupport tinfrastr