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Subject Matter Expert for Noida

3.00 to 8.00 Years   Noida   14 Dec, 2023
SOLVERS INDIA
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Designation:SME - International Voice (Customer Support)
    • Qualification: Any Full time Graduates
    • Shifts : 24*7
    • Experience :2 Years
    Job Responsibilities:
    • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
    • Communication scale CEFR : B1, C1, C2
    • Open to work in 24*7 and work from office environment
    • Analytical problem solvers who will understand issues and to resolve customer issues
    • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
    • Being proactive and show the utmost respect for customers time
    • Good time management, ensuring all contacts with customers add value
    • Telecom Exp is must

Keyskills :
smeinternational voicesubject matter expertstelecomcustomer supportcustomer care

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