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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
6 ICCS -519083365 Noida Team Leader 3 -5 years Inbound Apply Team Leader @ Noida Full Name: Mobile: Email: Location: Attach Your Resume BotDetect CAPTCHA Library for Laravel Experience: 3 -5 years Salary: Best in Industry Job Description Job Discrubtion : Responsible for staff retention with in team coordination between Manger and Team Members Handle a team of Associates Manage team performance on SLAs & KRA Control shrinkage, attrition, etc Manage day to day floor activities Analyze, maintain daily, weekly and monthly team performance reports Conducting periodic team meetings & attend review meetings Currently working as TL for Outbound Excellent understanding of call center metrics Good communication skills Education :Graduate in any Stream, Masters degree added advantage Age: 22 to 28 years,
Keyskills :
sales customerrelations sla quality coaching callcenter staffretention communicationskills slas resume laravel library control metrics outbound education ullfinalsettlement teamperf mance teamco dination