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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Hardware / Networking |
| Functional Area | Application Programming / MaintenanceGeneral / Other Software |
| EmploymentType | Full-time |
Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.Roles & Responsibilities:- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.- Clarify customer requirements; probe for and confirm understanding of requirements or problem.- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.- Troubleshoot customer issues related to enterprise / exchange server & cloud computing.Candidate Profile:- Any Graduate OR Under-Graduate / drop out / pursuing with 12 months international calling experience in server support/ cloud computing/ Active directory.- Excellent verbal skills in English Language.- SERVER knowledge is must.- Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems- Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
Keyskills :
english networking troubleshooting inancialservices networktroubleshooting professionalmanner technicalsupport operatingsystems internationalcalling activedirectory exchangeserver customerrequirements microsoftoffice