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Unified Communication and Collaboration Implementation Operations Architect

1.00 to 6.00 Years   Noida   03 Mar, 2022
Accenture
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process AnalysisGeneral / Other Software
EmploymentTypeFull-time

Job Description

    About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com Accenture | Let there be change We embrace change to create 360-degree value www.accenture.com
    • Project Role :Operations Architect
    • Project Role Description :Define the operations architecture, ensuring that it supports the business requirements and performance goals.
    • Management Level :12
    • Work Experience :1-2.5 years
    • Work location :Noida
    • Must Have Skills :Unified Communication and Collaboration Implementation
    • Good To Have Skills :Unified Communication and Collaboration Operations
    • Job Requirements :
        • Key Responsibilities : - Responsible for handling day-to-day Voice operations, requirements issues - Maintenance administration of Voice PBX systems services
        • Technical Experience : -Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc -Hands-on experience on industry standard enterprise PBXs like Cisco call manager -Basic knowledge on PRI and trunk configuration in Telephony system - Basic knowledge in ACD calls routing configurations - Basic troubleshooting of Cisco VoIP gateways and adjuncts - Knowledge of Voicemail Cisco Unity, IVR, Reporting etc
        • Professional Attributes : -Customer focused positive attitude towards work - Good interpersonal and communication skills verbal and written -Ability to work with diverse teams a quick learner - High level of initiative coupled with a good team spirit -Positive work ethic -Basic knowledge in MS Visio, Word and Excel
      • Educational Qualification : -Bachelors degree in engineering
    ,

Keyskills :
cisco call managerms visiocisco voipteam spiritcall managervoice networkingcommunication skillsprofessional servicestechnology operationsbusiness requirementsinformation technology

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