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Urgent hiring for US Voice Customer Service

1.00 to 2.00 Years   Noida   16 Mar, 2025
Xistence Consultant
Job LocationNoida
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryOthers
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    Job Title: US Voice Customer ServiceJob Location: NoidaSalary:Up to 34,000 in-hand for experienced candidates26,000 in-hand for fresh graduates40,000 CTC for experienced candidatesJob Type: Full-Time, PermanentKey Responsibilities:Handling customer inquiries and providing top-notch service for US-based customersResolving complaints, troubleshooting issues, and ensuring a positive customer experienceResponding to customer queries via voice calls while maintaining professionalism and empathyManaging and addressing customer needs with a focus on customer satisfactionEnsuring service level agreements (SLAs) are met consistentlyRequired Skills:Excellent verbal and written communication skills in EnglishStrong problem-solving abilities and the ability to think on your feetAbility to work in a fast-paced, target-driven environmentPositive attitude and a customer-first approachMust have a good understanding of customer service principlesQualifications:For Freshers: Graduation in any disciplineFor Experienced Candidates: Minimum 1-2 years of experience in a customer service role, ideally in a voice processAdditional: Open to both fresher and experienced candidates based on the skills and expertiseBenefits:Both-Side Cab Facility: Convenient pick-up and drop serviceRotational Shifts: Flexibility in work hours5 Working Days: Weekends off for work-life balancePreferred Candidates:Those with previous experience in customer service roles, especially in voice support for international clientsComfortable working in a call center environment with a focus on voice processesHow to Apply:If interested, please send your updated resume to: hidden_email

Keyskills :
internationalsupportbpocareprocesstechnicalvoicetelecallingservicecentersalescustomer

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