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Us Blended & Back office

1.00 to 6.00 Years   Noida   29 Aug, 2023
Career Job Solution Hiring For Career Job Solution
Job LocationNoida
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaBack Office OperationsCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Process name-Us Blended Process(80% back office + 20% voice)Process Details-Us debt recovery/collection.vehicle seize ,social media tracing.Skill Set Required-Active listenerProactive thoughts processExcellent comms.killsEnergeticVoice loudSalary structure- depends on lasttakehome+ 3k attendance incentive.max.+perf.incentiveTelephonic Interview Process(All rounds over Telephone)fixed Sat-sun off,cab drop at morning time(odd hours)Undergrad experience can also apply.Age limit-upto 40 years.1. Showcase only experienced candidates with excellent Communication skills.Must have worked in any intnl voice process.(cce,sales process)2. Candidate should be currently working . 4. Notice period buyout policy.5- consider candidates having 30 or more than 30 days notice period as well.Briefing point/Script for intrw-1. This is a blended process that required 20% calling and 80% backend work 2. Backend work will be related to Skip tracing wherein you will be responsible to trace customers in Us region using internal tools and social media to locate correct location of customers. 3. Calling will be 20% where you would conect with customers to confirm pickup of their vehicle and to deal with agents on phone to share the location of customers in Us4. process is Repo & Auto wherein customers who are not able to pay Emis of their auto loans, their vehicles gets repossessed and we help the agents to share correct location of the customers and deal with customers for confirmation of theirvehiclepickup.Thanks & Regards,HR RecruiterCareer Job Solutionhidden_mobile / hidden_mobileE-mail hidden_emailPermanent Recruitment Solution for It & Non-It Industries

Keyskills :
loan operationsus processinternational bpoback officeauto loansblended processvehicle trackingcustomer service

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