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VP / Head Process Excellence

18.00 to 25.00 Years   Noida, Chennai, Hyderabad, Gurugram   01 Aug, 2022
Job LocationNoida, Chennai, Hyderabad, Gurugram
EducationNot Mentioned
SalaryRs 30 - 42 Lakh/Yr
IndustryBPO / Call Center
Functional AreaQuality (QA-QC)
EmploymentTypeFull-time

Job Description

    Identify & drive digital transformation initiatives of critical strategic importance to our internal & external customers in addition to identifying process improvement opportunities with a focus on customer experience and productivity.Required Candidate profile20+ yrs of experience with 15+ in process improvement role (min 8 years in BPO process improvements). Currently VP / Head PECertified BlackbeltExperience in managing large scale change initiatives

Keyskills :
six sigmateam buildingcustomer experienceproductivityprocess excellenceleadership

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