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Lobby Manager

4.00 to 8.00 Years   Other Rajasthan   16 Jun, 2019
Job LocationOther Rajasthan
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

A Divine Key to Luxury is without doubt the finest, elegant and the most Luxurious property in the humble abode of Khatu Shyamji. Standing on the twin pillars of Culture and Luxury, it is a majestic example of traditional Rajasthani Culture and at the same time is equipped with high-end luxurious modern room facilities at affordable rates. We traditionally welcome our esteemed guests with the propitious vermillion on their forehead and a warm gesture of garlanding. Gone are the days of discomfort and worrying about modern accommodation facilities at Khatu Shyamji. Spacious, comfortable and stylish, we give you an experience like none other! Ever since it was launched, our guests have just been in awe of the majestic beauty of it s ambience, warmth, and hospitality is unmatched making it the most sought after place in Khatu Shyamji. Designation / Post / Assignment: - Lobby Manager Location: - Khatu Shyam, Rajasthan Salary Range: - 15, 000-20, 000 Department: - Guest Relations Experience: - 5 years in Hotel Industry No. of Vacancies: - 1 Sourcing and Screening Guidelines: - Telephonic Interview followed by On site interview Target Industry/ Companies : - Duties and Responsibilities: - Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest s. Assists in VIP s arrival departure in absence of guest relation officers. Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. Assists in sending guest messages or faxes. Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows Assists in handling room lock problems. Prepares and checks for VIP s arrival and escorts guests to rooms. Co-ordinates with all departments concerned in order to maintain Front Office functions properly. Operates the front office computer system in order to assist front office attendants. Handles guest complaints and other related problems and reports on the Assistant Manager s log book. Assists reception, cashier, concierge and during they are busy. Answers guests inquires, handles complaints and attend to the needs of the guests. Approves and sign for allowances, rebates etc., as required by Front Office Cashier. Authorises charges to be made for late departures and/ or compliments on them. Promotes and maintains good public relations. Motivates and maintains good staff relations. Maintains and be guided of hotel policy on credit/ lost and found hotel guests properties. Follows up in credit check report, liaise with credit manager. To responsible for front office operation during the absence of Front Office Manager (HO). To discuss all matters that needed to follow up with the next shift Reception Manager. Qualifications: - Graduate/ Diploma in Hotel Management Gender Preferences ( If any) : Male/ Married Female Nature of Job: - Guest Relationship Management,

Keyskills :
managementsourcingsitescreeningfacilitiesheckshotelvacanciescreditrebatesluxuryvipsalaryoccupancy

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