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Customer Care Executive

1.00 to 6.00 Years   Panchkula   10 Mar, 2024
WEBART SOFTECH
Job LocationPanchkula
EducationNot Mentioned
SalaryRs 1.5 - 4.5 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Assisting customers on our Calls, Chats & Email platforms.- Identifying customers needs, clarify information, research every issue and providing solutions in timely manner.-Build sustainable relationships and engage customers by taking ownerships.-Keep records of all conversations in our call center database in a comprehensible way.-Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.-Adhering to all company policies and procedureDesired Candidate ProfileExperience: 1-10Excellent English Communication skillPerks and BenefitsShift: 5 Days Working-Rotational ShiftsGreat Incentive PlansWork Life BalanceRole: Voice / Blended - OtherIndustry Type: BPO / Call CentreDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

Keyskills :
international bpovoice process

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