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Call Center Representative

0.00 to 3.00 Years   Patna   17 Jan, 2024
Job LocationPatna
EducationNot Mentioned
SalaryRs 2.5 - 6 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    A Call Center Representative , or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.Call Center Representative Job Responsibilities:
    • Manage large amounts of inbound and outbound calls in a timely manner.
    • Follow communication scripts when handling different topics.
    • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
    • Seize opportunities to upsell products when they arise.
    Call Center Representative Qualifications/Skills : 10th 12th Graduation anySalary-20,000/- to 50,000/-PMMinimum Age-18 YearsWork Department-SalesWork Industry-SalesSkills-must having good talking skillsIf you want to more clarification contact to on this number- hidden_mobileSend your CV as Whatsapp hidden_mobile and email hidden_emailThanks & RegardsHR Manager

Keyskills :
call centre outboundcall center trainingcall center operations

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