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Field Service Engineer

1.00 to 6.00 Years   Patna   22 Feb, 2025
MEDI TRANSCARE PRIVATE LIMITED
Job LocationPatna
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Heres a rephrased version of the job description:Under limited supervision and in compliance with all relevant federal, state, and local laws/regulations, as well as the Client Companys procedures and guidelines, the responsibilities for this role include:
    1. Scheduling and carrying out the installation, operation, repair, and modification of equipment within the designated region.
    2. Overseeing the region and coordinating schedules to ensure all technical and engineering tasks needed to support the products serviced by the Client Companys technical department are completed.
    3. Responding to customer requests for urgent service needs.
    4. Identifying causes of issues, troubleshooting, and implementing corrective measures.
    5. Providing support and guidance to customers, including doctors, nurses, and hospital biomedical engineers, and resolving customer satisfaction concerns when necessary.
    6. Collaborating with the commercial team to address technical matters and resolve issues related to Client Company products.
    7. Implementing preventative maintenance programs and ensuring the accurate maintenance of service and performance records for equipment.
    8. Managing customer expectations through regular communication before, during, and after interactions to ensure satisfaction.
    9. Reporting business-related issues or opportunities to higher management.
    10. Adhering to Client Companys guidelines concerning Health, Safety, and Environmental practices.
    11. Ensuring compliance with all federal, state, local, and Client Company regulations, policies, and procedures.
    12. Performing any additional tasks as assigned.

Keyskills :
installationinstallation coordinationfield servicefield service engineering

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