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Relationship Officer

1.00 to 5.00 Years   Pondicherry   17 Jan, 2024
Job LocationPondicherry
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryNBFC ( Non Banking Financial Services )
Functional AreaSales Executive (Broadband)
EmploymentTypeFull-time

Job Description

    • The Secured Micro Loan Business segment product line caters to funding short term and medium term working capital needs of Small Businesses and individuals, via a suite of customized short and long tenured products, with collateral.
    • Offerings comprise Secured Micro Loan to self-employed individuals/ non-individual entities, with end use of funds (Working capital requirement, business expansion etc.) to be ascertained during the loan appraisal process.
    • The business is highly retail in nature, characterized by high transaction volumes, smaller ticket sizes, and significantly higher spread and profit margins (up to four times that of Secured Lending products)
    • Given the Secured Micro Loan nature of loans disbursed, the business also entails stringent controls and monitoring to ensure portfolio health and quality at all times
    • While unit of sizing up the business is its loan book size, profitability and minimized delinquency are key business objectives.
    • Higher cost of funding impacts profitability as well as competitiveness of loan rates that can be offered to customers
    • Understanding of product market characteristics such as connector relationship management, region specific occupations/trade, local financial preferences and practices are important to gain competitive advantage while structuring loans and identifying leads.
    • The RO/RM ABFL is responsible for achieving sales targets as agreed with the Area Head (Sales) ABFL, in terms of targeted book size, profitability, growth & customer service objectives.
    Key Challenges
    • To deliver on operational plan in the assigned coverage area in a differentiated manner considering local factors, channel dynamics and consumer preferences, that can withstand competitive pressures on the ground
    • To grow the business while remaining cognizant of competitive realities in the following areas:
    • o Market linked product
    • o Market average IRR & processing fee levels
    • To originate and increase market share in assigned coverage area against stiff competition, overcoming competitive pressures borne out of better established networks, price undercutting, etc.
    • To establish a strong local network and leverage the same to generate business leads, and also identify opportunities for cross sell with existing customers
    • To constantly upgrade financial & operational know how of self and team members on efficient loan processing, effective negotiation and relationship building for maintaining credibility and profitable target achievement
    • To keep abreast with the latest market trends and local market preferences and needs
    • To ensure loan conversion/ sanction/ utilization percentages are high and a broad enough sourcing funnel is built to meet targets
    • To ensure credit quality and effective portfolio selection / pre-screening thereby minimizing potential NPAs
    • To ensure compliant sales operations despite sales pressures and market cycles

Keyskills :
lapdirect sales

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