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Analyst

2.00 to 6.00 Years   Pune   26 Feb, 2020
Tetra Pak
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

What you will do

  • Implement and maintain automation and pipeline flow, develop application changes to fix bug and implement technical necessary changes (related with patches, migrations, version upgrades, vulnerabilities, environment changes, technology changes, automation);
  • Keep application product available and attending business needs
  • Work closer with other Technical Infrastructure Team and also provide support for complex issue with Service Team;
  • Ensure to provide the best technical or process solution to our Product Owner, promoting empathy with the problem and requirement reported;
  • Keep application environment updated according with Tetra Pak Standards for Operation System, Frameworks and Security;
  • Ensure that application handover to Service Team is properly done;
  • Manage and keep information updated at knowledge base articles and system information;
  • Actively learn Tetra Pak Business Process to improve the knowledge of company and application be prioritize better the service demands;
  • Keep contact with suppliers to get the appropriate support from purchased system or open source group;
  • Continuous work to find the Root Cause analysis of issues and implement application changes;
  • Pro-actively participate in the initiatives as part of Global Information Management
  • Enhanced engagement and participation in application architecture discussions;
  • Assist team members during operation activities and projects and also when new joiners to settle in with the team;
  • Improved productivity and output activities
  • Work to reduces workload automatizing activities that is repetitive;
  • Enhance knowledge of Operation process and active participation the process improvement activities;
Who you are
  • University degree (MA, MBA or equivalent) in IT or similar
  • More than 6 years of relevant experience within Information Management
  • Excellent command over English language
  • Technical skills:
    • Advanced knowledge DevOps, Docker, Azure, Windows, Linux/Unix, Git, Continuous Integration and Continuous Deployment (CI/CD) Jenkins, Virtualization, API Management, .NET Framework, Java Framework, SQL Server, ETL and software installation
    • Automation process
    • Experience to research and implement software and process as well work with product life cycle
    • Recommend improvement in the activities related with knowledge base articles, system information, handover process
    • ITIL Foundation, Agile (Scrum)
    • Kanban, DevOps
  • Personal:
    • Expert troubleshooting and multitasking
    • Good comprehension business requirements and needs
    • Can identify and manage bottle necks
    • Exceptional investigation and analytic skills
    • Good interpersonal communication and relationship
    • Presentation skills to smaller audiences
    • Can manage escalation
We offer you
  • Highly skilled and passionate colleagues, a vibrant melting pot of diversity, and a challenging and high paced work environment
  • We always aim for self-improvement and have an established learning and development plan to support you in the different areas throughout your careers
  • A dynamic and creative environment that fosters talent, collaboration and growth
,

Keyskills :
productlifecycle rootcauseanalysis businessprocessautomation sqlserver lifecycle rootcause opensource knowledgebase businessprocess englishlanguage processautomation processimprovement presentationskills softwareinstallation businessrequirem

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