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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Engineering / Construction |
Functional Area | General / Other Software |
EmploymentType | Full-time |
If you desire to be part of something special, to be part of a winning team, to be part of a fun team winning is fun. We are looking forward to an Analyst Oracle HRMS in Eaton s Information Technology Centre, basedin Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it s in our values, part of our vision, and our clearly defined aspirational goals. Your essential responsibilities include: Provide day-to-day support, predominantly High to Critical complexity incidents, that are disrupting normal business operation in a timely manner in HRMS space, to ensure timely, reliable, cost-effective service to Eaton employees and vendors.Work on HRMS projects as techno functional consultants as and when required .Executes enhancement requests and new requirements using standard Eaton request fulfillment process( High to Critical complexity enhancement requests).Demonstrates the ability to question and probe technical experts or third party vendors to determine best possible solution option. Proactively seeks opportunities for efficiency improvements and partners with business to implement improvement in processes and systems.Demonstrates end to end business process knowledge and Is able to articulate benefits/results and partner with business teams to achieve desired benefits Influences process integration; suggests innovative process solutions.Participate in design and code reviews and provide constructive feedback to the team.Works closely with other IT support groups and impacted customers for effective resolution and testing of fixes for production support issues, Build rapport with concerned stakeholders.Work closely with other teams e.g DBA s, HR Technologies to ensure tickets are addressed in timely manner.Documents and create the knowledge repository which will helps in providing quick resolution of tickets.Core driver for this role -Expertise/knowledge of end to end HRMS configurations and impact. Possesses in-depth understanding of existing systems, applications and their integrations and processes.In this role, operational excellence is your priority. You track down the true root cause of issues and take action to correct the errors. You have a continual eye for improvement.Qualifications
Keyskills :
third party vendorsxml publisher reportsit supportroot causeoracle hrmshr processesself serviceoa frameworkxml publishersupport groupsdata conversionproblem solving