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Application Developer IT Service Management

3.00 to 7.00 Years   Pune   29 Jul, 2019
IBM India Pvt Limited
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

We at IBM Global Business Services (GBS) are a dynamic group of Business, Strategy and Technology professionals - a specific source of best-in-class Industry Consulting, Application and Business process management, supported by the industrys most sophisticated outcome-based delivery model. All designed to be the Digital Reinvention partner for leading clients across the world - providing value-led and asset-powered end to end solutions. With a global footprint in over 170 countries, we are empowering clients to build upon their tremendous heritage in Application Innovation processes and also transform them to a Cloud, Cognitive and Social centric world. With skills across six sectors and 17 industries, all major service lines and competencies, IBM s GBS is a promising business unit in itself to be a part of. Through our unique global delivery network; IBM offers global expertise coupled with a deep understanding of local capabilities, markets and cultures you could be part of and partner on some great projects with some of the best corporations in the world across geographies. A day in the role will include.

  • Developing / maintaining / supporting application using Remedy tools.
  • Working with team, sharing the idea with team.
You will come with.
  • Fluency in communication.
  • Good understanding of Remedy applications.
How we ll help you grow.
  • You ll have access to all the technical and management training courses to grow your expertise.
  • You ll learn directly from expert developers in the field; our team leads love to mentor.
  • You have the opportunity to work in many different areas to determine what really excites you.
Required Professional and Technical Expertise
  • 3 years experience on Remedy AR System and ITSM suite.
  • Remedy Service Desk (IM/PM), Change Management (CM).
  • Service Request Management (SRM), Service Level Management (SLM).
Preferred Professional and Technical Expertise
  • Unix environment Good Knowledge
  • Experience in ADDM is an advantage
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the worlds economy. IBM Services partners with the worlds leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life @ IBMWhat matters to you when you re looking for your next career challenge Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.,

Keyskills :
javascriptsqlhtmljavaustomerrelationsservicerequestmanagementbusinessprocessmanagementservicelevelmanagement

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