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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Telecom / ISP |
Functional Area | General / Other SoftwareGeneral / Operations Management |
EmploymentType | Full-time |
Application operation of One Sales Foundation for VF German ySolve incident & problem ticketsand work orders from the 1st level and other departmentsAddressing, coordinating and tracking the removal of the causes of fa ultsSupport migration of new & changed s oftware, elaborate and perform production checksManaging performance, stability and reliability of the systemsPublish daily / weekly / monthly status reports to users & & IT stake holders.Supportforscheduled activities (release support and changes for production).Resolution of tickets and service request from TTWOS.Participate in discu ssion with development team for new issues inproduction.Vendor management and coord ination for issues / fixes (HP, Amdocs etc).Operational projects consultation and support for new projects. - Deliver on assigned troubleshooting & incidents, service request, Pro blem & trouble tickets - Ensure SOPs are upto DateAround 4 Yrs of experience on the below technologies :Windows Server 2013IIS 6Biztalk Server 2012ITILIntermediate skills on application support on OSF applications,
Keyskills :
biztalk management accounts banking mis german itil amdocs it operations tat sales orkorders applicationsupport biztalkserver