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Assistant Manager

3.00 to 5.00 Years   Pune   02 Apr, 2019
Vodafone
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
Industryelecom / ISP
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

  • Executive - Margin Assurance, Revenue Assurance, Fraud Management Niche Ski il -Margin Assurance, Revenue Assurance, Fraud Management - Responsible for Rev enue Prevention Loss of atleast 50K Mn per annum asIC. -Resolving incident tick ets and SLA/KPIs -Pro actively monitoring critical RA alerts / events and addr essing them - Daily Report generation monitoring and triggering in case offail ures. -System health check and pro-active restarts. - Configuration. - New file name modification in flows - Daily & weekly & monthly task, health checks, moni toring, housing keeping activities, & proactive restarts - Troubleshooting & re solving all incidents, service request, Problem & trouble tickets assigned as p er agreed SOPs. - Experience with telecom application domain for min3 years - Expert of ITIL/ITSM processes -Strong Skills of Unix & PL/SQL .
  • - Responsible for Revenue Prevention Loss of atleast 50K Mn per annum asIC. - Deliver on assigned troubleshooting & incidents, service request, Problem & trouble tickets - Ensure SOPs are upto Date
  • Experience on RA/FMS application operations / support
, BE/MCA

Keyskills :
applicationunixassurancehealthsalesmanagementoperationsraudofficecustomerservice

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