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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Finance / Accounts / TaxOperations Management / Process Analysis |
EmploymentType | Full-time |
Duties and Responsibilities -Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection. Cross selling the insurance and other products to walk in customers Cash & Customer Service /NPS and Audit Queries Service branch maintenance and control Consistent increase in penetration of CDM/Kiosk Manage escalations with teams (Centralize/HO) for end to end resolution Petty cash management Maintain minimal errors in audit report published by HO., Understanding of cash & customer service related processes and policies. Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines. Effective oral and written communication skills
Keyskills :
kiosk agency branch closure insurance selling roduct customers ho crosssell