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Associate IOT

1.00 to 4.00 Years   Pune   09 Dec, 2020
Job LocationPune
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryTelecom / ISP
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

  • To provide 24 x 7 L1 support to Emergency & critical incidences for P2P operation across network/ customers.
  • Daily FM level tasks on assigned TTs and coordination with respective teams and customer to ensure minimize down time.
  • Excellent knowledge about SMS flow & connecting interfaces for Fault Management & Configuration Management.
  • Understanding & functional knowledge interdisciplinary network (STP,P2P,HLR,SMSC).
  • Troubleshooting with the help of Wireshark traces, system logs, event logs & correlation with alarms during service outages/degrade by ensuring troubleshooting within TAT.
  • Checking and analysing logs & traces Access logs, SM logs, SMS logs.
  • Provide technical support for testing & implementation during new Enterprise customer on boarding to M2M/IOT platform.
  • Supporting to Change Management teams for smooth and fault free MW during network changes.
  • Maintaining tracker for reported fault on daily basis.

Keyskills :
smscp2piotsms logssms nodes

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