| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
, Education - Graduate , Experience - Exp in BPO Environment Roles & Responsibilities: Wipro Ltd, Pune hiring graduates for its banking client(international) for both Voice & Non Voice process. Experience: 0-3 years Education: Any Graduation for Experienced. If fresher, B Tech/M TEch/ BCA/Bsc Computer Science/ BSc- EC, MBA candidates, pls excuse Roles and Responsibilities : Non Voice: Complete tasks related to data entry, following up on requests, complaint management, filing dispute forms, fee waivers, merchant credit release, fund transfers, account maintenance, general correspondence, research To be able to finish cases assigned within established Turnaround time Team Player Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities. Outbound Calls Voice: Cater to inbound calls from end customers to initiate dispute on the account. Probing to capture all relevant information to initiate disputes investigation Utilize the Visa and MasterCard Core Rules and Visa and MasterCard Product and Service Rules Meet compliance requirements including deadlines of Federal Regulation E, Federal Regulation Z, and Visa. Desired Candidate Profile Voice Opening - Freshers - 3 years - Experience into international contact centre Non Voice- Freshers - 3 yrs - Experience into banking back office experience Qualifications:,
Keyskills :
key performance indicatorsdata entryback officerisk controlfollowing upinbound callsoperational riskbehavioral trainingaccount maintenancecomplaint management